Certificate 2 Warehouse & Storage Electives:

  • Carry out workplace calculations
  • Conduct housekeeping activities
  • Apply customer service skills
  • Package goods
  • Receive goods
  • Despatch stock
  • Load and unload goods/cargo
  • Work in a socially diverse environment
  • Meet customer needs and expectations
  • Apply quality procedures
  • Complete routine administrative tasks
  • Handle dangerous goods/hazardous substances
  • Use product knowledge to complete work operations
  • Follow OHS procedures
  • Work effectively with others
  • Follow security procedures
  • Pick and process orders
  • Replenish stock
  • Participate in stocktakes
  • Operate a forklift
  • Deal with customer feedback
  • Address customer needs
  • Shift a load using manually operated equipment
  • Shift materials safely using manual handling methods
  • Complete workplace orientation/induction procedures
  • Participate in basic workplace communication


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